Privacy Policy

While you visit the Site we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
• Certain information about your device including location, IP address and browser type, and some of the cookies that are installed on your device: we’ll use this for purposes like estimating taxes and shipping.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
• Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional My Account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address and billing and shipping addresses. Credit card details are not stored on the Site servers.

We will also store comments or reviews, if you choose to leave them.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We use cookies to ensure that you get the best experience on our website, although the cookes we use do not contain personally identifiable information. In the US and Canada, by continuing on this website or by clicking the cookie banner’s “Accept” button, you agree to the storing of cookies on your device. In the EU and UK, by clicking the cookie banner’s “Accept All” button, you agree to the storing of cookies on your device.

For more information about cookies we use, please review your respective Cookie Policy on the Site.

To learn how to disable cookies on your device, visit http://www.allaboutcookies.org.

Members of the Bottom Basics Team have access to the information you provide us. For example, both administrators and shop managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill and monitor orders and support you.